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The Small Business Sector - an area starting to cause concern


We are all familiar with the worrying personal insolvency statistics that get press headlines - and of course the reported activities of 'debt counsellors' who take large fees and create more misery for those with personal debt problems.

There was a significant rise of some 45% in personal insolvencies in 2006 and it is thought that a worsening situation can be expected in 2007 as credit card pressure and rising interest rates start to bite.

In contrast, failures in the business market were running lower again last year, as they have been for the past 3 years and since they peaked in mid 2002. But this is the area where we have identified some worrying trends.

The smaller business sector seems to be coming under increasingly difficult financial pressures and there are a number of contributory factors -

  • disposable income is becoming eroded by inflationary pressures not recognised in official statistics
  • 3 interest rate rises has put pressure on mortgage and unsecured lending - Interbank Rates suggest they will move to 5.5% relatively quickly
  • retail margins are getting slimmer - pressure from major retailers and supermarkets, who are increasing their non food dominance
  • the increasing presence of China and India in world trade, contributing to the decline of the UK’s manufacturing capability
  • the growth of internet sales

There will be more - but that is enough to spell out the worrying times ahead for a business market without much room to manoeuvre and which historically has not always been known to seek professional advice, other than to be more tax efficient. The market has had a tendency to be fairly fully borrowed.

Regrettably, without professional advice, a shortage of cash for working capital often makes proprietors throw in the sponge and walk away from a business that often would have been viable with appropriate support. Our experience shows that,

  • 70% of companies do not confirm their credit terms in writing
  • the late issue of an invoice after delivery of good is a feature of SME’s - 60% admit they send an invoice up to 3 weeks after delivery
  • 77% of SME’s say that DSO’s are getting longer
  • 69% believe that they will lose a major customer if they insist in prompt payment
  • 59% of small and medium size businesses say they are having problems collecting debts
  • there is something like £16 Billion outstanding, and over 30 days, and owing to SMEs

Clearly there is a gap that P&A Receivables can fill and which will add value to the relationships that accountants and business advisers have with their clients. As well as providing traditional 'no collection, no fee' debt collection service for the smaller client, we also offer a full range of credit management support, including,

  • a wide range of collection options for companies with larger sales ledgers, with outsourced/co-sourced/disclosed/non disclosed options
  • European and worldwide collections made by on-site multi-lingual foreign nationals,
  • an on-site legal practice that provides a seamless service when it is necessary to resort to litigation
  • training in all aspects of credit management from telephone techniques to credit appraisals
  • consultancy on processes and systems
  • the investigation of fraud
  • a brokerage service to source new and alternative forms of finance
  • the recovery of assets subject to lease or hire purchase

Whilst unlocking the value in the sales ledger might not always provide the ultimate solution for the company with emerging problems, there will be times when it gives the business an injection of funds and takes day-to-day pressure off the busy owner. The cost of using our debt collection service can be cheaper than using the more traditional sources of working capital finance.

If you have clients that you think may benefit from our services please speak Jeremy Priestley on 0114 275 5033.

There is more information about our services at www.pandareceivables.com


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